Background:  In the era of rapid technological advancement and evolving healthcare needs, hospitals must adopt innovative models to remain effective and competitive. This study aimed to design a future-oriented model for the Amir al-Momenin Educational Hospital in Tehran.
Methods: This descriptive-analytical study was conducted in 2024 using the Delphi method. First, a preliminary framework for the future roles and functions of the hospital was designed across 12 dimensions. Data were collected through a systematic literature review, analysis of selected countries' health system experiences, semi-structured interviews with managers and experts, expert panels, and finally, two rounds of the Delphi technique with 15 experts (including senior health managers, hospital CEOs, IT specialists, and faculty members) to develop and validate the final model. Data were analyzed using conceptual framework content analysis with MAXQDA11 software.
Results: The systematic review findings were categorized into six main areas: the role and mission of future hospitals, service delivery, financing, staff and patients, technology and information, and current challenges. Qualitative findings identified 10 key dimensions. The final model was designed across 12 dimensions: providing infrastructure and removing barriers (input), procurement chain, communications management, information management, research and technology development, education and empowerment, smart health technology, medical supply chain, knowledge management, leadership and governance, and output (outcome).
Conclusion: Implementing the proposed role and function model for Amir al-Momenin Hospital requires strategic planning and overcoming existing challenges. Adopting this model can enhance effectiveness, efficiency, and ultimately improve health outcomes in the community.