Volume 24, Issue 4 (3-2022)
Hakim 2022, 24(4): 335-346 |
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salehnia N, nasr harandi M M. Identifying the challenges of developing e-health businesses; A qualitative study. Hakim 2022; 24 (4) :335-346
URL: http://hakim.tums.ac.ir/article-1-2153-en.html
URL: http://hakim.tums.ac.ir/article-1-2153-en.html
1- PHD, Cyberspace Ethical Studies Group, Cyberspace Research Institute, Tehran, Iran. , nafiseh.salehnia@gmail.com
2- Seminary's M.A Student, Cyberspace Ethical Studies Group, Cyberspace Research Institute, Tehran, Iran.
2- Seminary's M.A Student, Cyberspace Ethical Studies Group, Cyberspace Research Institute, Tehran, Iran.
Abstract: (493 Views)
Introduction: The need for formulating strategies and laws compatible with innovations has become necessary with the ever-increasing development of providers and users of electronic health services. Understanding the current situation through the identification of challenges in different sectors can provide useful information in the field of legislation for policy-makers.
Methods: This is a qualitative research. Data were through interviewing business managers in the field of e-health. Participants were selected using purposeful sampling in 2022 among service providers, including providers of telemedicine services, online health information, mobile health, and online pharmacies. Data were analyzed using standard qualitative content analysis with MAXQDA v.10 software.
Results: 29 codes related to legal and ethical challenges were obtained after analyzing the data. These items were classified into 8 main categories: Regulatory and legislation, responsiveness and responsibility, competence, user opinions, super applications, standard of care, patient benefits, and patient data and records. Suggestions were also provided in each case.
Conclusion: there are challenges that policy-makers in the field of electronic health governance should address. Legal issues are one of the main obstacles and challenges for businesses in this area. If ethical and legitimate businesses are out of competition, users may seek online services from unlicensed or unprofessional providers. This creates serious problems for the health system.
Methods: This is a qualitative research. Data were through interviewing business managers in the field of e-health. Participants were selected using purposeful sampling in 2022 among service providers, including providers of telemedicine services, online health information, mobile health, and online pharmacies. Data were analyzed using standard qualitative content analysis with MAXQDA v.10 software.
Results: 29 codes related to legal and ethical challenges were obtained after analyzing the data. These items were classified into 8 main categories: Regulatory and legislation, responsiveness and responsibility, competence, user opinions, super applications, standard of care, patient benefits, and patient data and records. Suggestions were also provided in each case.
Conclusion: there are challenges that policy-makers in the field of electronic health governance should address. Legal issues are one of the main obstacles and challenges for businesses in this area. If ethical and legitimate businesses are out of competition, users may seek online services from unlicensed or unprofessional providers. This creates serious problems for the health system.
Type of Study: Original |
Subject:
General
Received: 2022/10/19 | Accepted: 2022/03/1 | Published: 2022/03/1
Received: 2022/10/19 | Accepted: 2022/03/1 | Published: 2022/03/1
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