Managing and Improving the Quality of Hotel Services Through a Program to Improve the Quality of Hoteling
in Government Hospitals in the Health Transformation Plan: Implementation Process, Results, and Challenges
Ali Maher
1*, Mohammad Aghajani
2, Marjan Ghotbi
3, Sajad Barazandeh
4, Asal Safaei
4, Laleh Anbari
4, Alireza Olyaeemanesh
5, Ali Shahrami
6, Mosa Tabatabaei
7, Farah Babaei
8; Jamshid Kermanchi
9, Peirhossein Kolivand
10, Hassan Vaezi
11, Marziyeh Zangeneh
12, Arezoo Dehghani
13, Saeid Manavi
14,
Leila Poraghasi 15, Seyedeh Sana Hosseini 16
1 Vice Deputy of Curative Affairs, Ministry of Health and Medical Education
2 Deputy for Curative Affairs, Ministry of Health and Medical Education
3 Executive Vice of Curative Affairs, Ministry of Health and Medical Education
4 Expert at the Hospital Management and Clinical Services Excellence, Ministry of Health and Medical Education
5 Director General of the Office of Technology Assessment, Standards and
Health Tariffs, Ministry of Health and Medical Education
6 Executive Vice of Curative Affairs, Ministry of Health and Medical Education
7 Head of the Department of Economic Planning and Health Insurance, Ministry of Health and Medical Education
8 Head of Department of Midwifery, Ministry of Health and Medical Education
9 Adviser of Curative Affairs in the Disease Management, Ministry of Health and Medical Education
10 Head of the Emergency Department of the Country, Ministry of Health and Medical Education
11 Head of Hospital Emergency, Ministry of Health and Medical Education
12 Expert of Coordination Office and Planning of Health Insurance, Ministry of Health and Medical Education
13 Director of Public Relations of Curative Affairs, Ministry of Health and Medical Education
14 Head of the Tariff Policy Department and Payment System, Ministry of Health and Medical Education
15 Expert of Tariff Policy Department, Payment and Treatment Resources, Ministry of Health and Medical Education
16 Expert of Curative Affairs, Ministry of Health and Medical Education
Please cite this article as follows:
Maher A, Aghajani M, Ghotbi M, Barazandeh S, Safaei A, Anbari L, et al. Managing and Improving the Quality of Hotel Services Through a Program to Improve the Quality of Hoteling in Government Hospitals in the Health Transformation Plan: Implementation Process, Results, and Challenges. Hakim Health Sys Res
2017; 20(2): 99-109.
*Corresponding Author: 9 Th Floor, Block A, Eyvanak, E Qods,Tehran, Iran. Tel: +98-21- 81455504, Email: Maher@Health.Gov.Ir
Type of Study:
Report |
Received: 2018/02/4 | Accepted: 2018/02/4 | Published: 2018/02/4