Volume 22, Issue 3 (10-2019)                   Hakim 2019, 22(3): 212-229 | Back to browse issues page

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Etemadian M, Mosadeghrad A M, Soleimani M J, Hedayati S P. Leader Characteristics in Hospital Change Management: A Case Study. Hakim 2019; 22 (3) :212-229
URL: http://hakim.tums.ac.ir/article-1-1997-en.html
1- Urology department, Hasheminejad Kidney Center, Hospital Management Research Center, Iran University of Medical Sciences (IUMS), Tehran, Iran
2- Department of Health Management and Economics, Health Information Management Research Center, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
3- Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran , pouria2005@gmail.com
Abstract:   (3181 Views)
Leader Characteristics in Hospital Change Management: A Case Study
Masoud Etemadian1, Ali Mohammad Mosadeghrad2, Mohammad Javad Soleimani3, Seyed Pouria Hedayati4*
1 Urology department, Hasheminejad Kidney Center, Hospital Management Research Center, Iran University of Medical Sciences (IUMS), Tehran, Iran
2 Department of Health Management and Economics, Health Information Management Research Center, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
3 Urology department, Hasheminejad Kidney Center, Hospital Management Research Center, Iran University of Medical Sciences (IUMS), Tehran, Iran
4 Department of Health Management and Economics, School of Public Health, Tehran University of Medical
Sciences, Tehran, Iran

Abstract
Introduction:
Leadership is the science and art of influencing, motivating, and empowering employees to achieve organizational vision and goals. Managers’ leadership traits can affect the success of change management in a hospital. This study aimed to explore the characteristics of effective leaders in managing hospital changes.
Methods: This case study was conducted in 2018 at Hasheminejad Hospital in Tehran, Iran. Research participants were drawn from a purposive sample of hospital managers and employees (45 persons). Semi-structured interviews were conducted using open-ended questions. Thematic analysis was used for data analysis, consisting of coding, pattern identification, and theme development using MAXQDA 11 software.
Results: Transformational leadership was the dominant leadership style of hospital managers. Implementing changes in the hospital during the period of 2002 and 2018 increased inpatient numbers by 270%, outpatient numbers by 330%, surgery operations by 220%, and hospital bed turnover rate by 290%. The success of a leader in change management depends on his/her aptitude and personality. A leader’s intelligence, knowledge, and skills form his/her aptitude and the personality encompasses the leader’s beliefs, values, attitudes, and behaviors.
Conclusion: Transformational leadership is affected by the leader’s aptitude and personality and it enhances hospital performance.
Keywords: Leadership; Change Management; University Hospital; Case Study
 
Please cite this article as follows:
Etemadian M, Mosadeghrad AM, Soleimani MJ, Hedayati P. Leader chracteristics in hospital change management: A case study. Hakim Health Sys Res.2019; 22(3): 212-229.
 
*Corresponding Author: Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran. Tel: +98-2142933006, Email: pouria2005@gmail.com
Full-Text [PDF 470 kb]   (1417 Downloads)    
Type of Study: Original | Subject: General
Received: 2020/02/24 | Accepted: 2020/02/24 | Published: 2020/02/24

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